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Refund Policy

Last updated: June 14, 2026

At Future Stacks, we want you to be confident in choosing Devfood. This Refund Policy explains when refunds are available for our subscription plans, one-time setup fees, and add-ons, and how to request one.

1. Subscription Plans

  • No minimum contract: monthly billing can be cancelled at any time and will not renew for the following month. An annual term runs to its end date.
  • Already-started terms: fees for a billing term that has already begun are generally non-refundable, as the full platform is made available to you for that period.
  • Billing errors: incorrect charges or duplicate payments are fully refundable once verified.
  • Extended outage: if the Service is unavailable for an extended period due to a fault on our side, you may be eligible for a pro-rated credit or refund for the affected time.

2. One-Time Setup Fees

One-time fees — such as iOS and Android app setup — cover work we perform to build and publish your branded apps.

  • Before work begins, setup fees are fully refundable.
  • Once setup work has started, fees are refundable only in proportion to work not yet performed.
  • Once your apps have been submitted to the app stores, setup fees are non-refundable.

3. Add-ons

  • One-time add-ons (e.g. Multi-Language Pack, App Store Optimization) follow the same work-performed basis as setup fees: refundable before work begins, partially refundable while in progress, and non-refundable once delivered.
  • Recurring add-ons (e.g. Premium Support) can be cancelled to stop future billing; the current period is non-refundable.

4. Non-Refundable Items

Third-party costs billed by their providers are outside our control and are non-refundable through us, including:

  • Apple Developer and Google Play account fees
  • Mapping API usage (e.g. Google Maps)
  • SMS/OTP and messaging charges
  • Payment-gateway transaction fees

5. How to Request a Refund

  1. Email contact@devfood.com or use our contact form with “Refund Request” in the subject.
  2. Include your account/business name, the charge in question, and the reason for your request.
  3. We review every request within 2 business days and, where a refund is approved, process it within 5–15 business days to your original payment method.

6. Currency & Processing

Refunds are issued in the original transaction currency (USD) to the original payment method. Processing times may vary by financial institution, and any bank fees for international transfers are the customer’s responsibility.

7. Contact

Future Stacks
No. 73, Jawahar Street, Karaikudi, Tamil Nadu 630001, India
Email: contact@devfood.com